Product Liability Directive (Revised) for SaaS & Software

The revised PLD modernises liability rules for defective products, extending coverage to software, AI systems, and digital services. Shifts some burden of proof to manufacturers for complex cases.

What PLD means for SaaS & Software

SaaS & Software organisations operating in the EU must comply with PLD obligations. Below are the key requirements that apply to your sector.

• Ensure products are free from safety defects
• Disclose evidence in litigation (new duty)
• Adapt documentation for digital products
• Apply to software updates and AI decisions
• Provide adequate product instructions

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