European Accessibility Act for Energy & Utilities

The EAA sets accessibility requirements for products and services to ensure people with disabilities can fully participate in the digital economy.

What EAA means for Energy & Utilities

Energy & Utilities organisations operating in the EU must comply with EAA obligations. Below are the key requirements that apply to your sector.

• Meet WCAG 2.1 Level AA for digital services
• Provide accessible product information
• Ensure accessible customer service channels
• Document accessibility conformity
• Monitor and update accessibility measures

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