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CRA SaaS product checklist

CRA SaaS checklist for product teams: scope decision, remote data processing, secure SDLC, vulnerability handling, support commitments and customer evidence.

Direct answer

SaaS teams should check whether their product or remote data processing falls within CRA scope, then document secure development, vulnerability handling, dependency management, security updates, support commitments, user instructions and customer-facing security evidence. The first deliverable is a defensible product-scope decision.

What should SaaS teams check for CRA readiness?

SaaS teams should check whether their product or remote data processing falls within CRA scope, then document secure development, vulnerability handling, dependency management, security updates, support commitments, user instructions and customer-facing security evidence. The first deliverable is a defensible product-scope decision.

  • Scope decision
  • Secure SDLC
  • Customer evidence
Best first artifactProduct-scope decision
Main teamProduct, engineering and security
Customer benefitReusable security evidence pack

SaaS teams should check whether their product or remote data processing falls within CRA scope, then document secure development, vulnerability handling, dependency management, security updates, support commitments, user instructions and customer-facing security evidence. The first deliverable is a defensible product-scope decision.

2026-2027Build evidence before enforcement

Reporting obligations begin before full CRA application.

Source: European Commission Cyber Resilience Act summary

CRA SaaS product checklist checklist

Action checklist
Scope decision

Record why the SaaS product is in scope, out of scope or partially in scope.

Secure SDLC

Link product releases to security tests and dependency checks.

Customer evidence

Prepare support period, vulnerability contact and update policy.

Key deadlines

DateRequirementSource
2026-2027Build evidence before enforcementReporting obligations begin before full CRA application.European Commission Cyber Resilience Act summary

30/60/90-day action plan

First 30 days

Confirm scope and assign an owner

Evidence needed: Applicability note, business owner, systems or product list, and source links.

CRA SaaS readiness

Days 31-60

Close the evidence gaps

Evidence needed: Policies, supplier records, data maps, technical notes, training records, or process owners.

CRA SaaS readiness

Days 61-90

Prepare for audit or customer review

Evidence needed: Versioned compliance file, action log, exception register, and next review date.

CRA SaaS readiness

Evidence to retain

Applicability decision

Shows whether CRA SaaS readiness applies and why the SME made that decision.

Retain: Scope memo, trigger criteria, country notes, owner approval, and review date.

Action owner list

Regulators and enterprise customers expect named accountability, not generic intent.

Retain: Owner, backup owner, due date, status, and unresolved blocker notes.

Evidence folder

The fastest way to answer customer due diligence is a single audit-ready evidence file.

Retain: Policies, screenshots, registers, exports, supplier responses, and training records.

SME questions answered

Why should SaaS teams care about CRA?

CRA can affect software products and customer security expectations even where legal scope needs careful classification.

What is the most useful CRA SaaS artifact?

A product-scope memo plus vulnerability handling and secure-release evidence is the most useful starting point.

Turn this guide into a tracked action plan

Start with the Regulation Checker, save the result, and import the action plan into your EuroComply dashboard when you are ready to assign owners.

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Informational only. This page is not legal advice and does not replace a qualified legal review of your business, systems, products or employment practices.