---
url: https://eurocomply.app/regulations/accessibility-act
canonical: https://eurocomply.app/regulations/accessibility-act
title: Directive (EU) 2019/882 of the European Parliament and of the Council on the accessibility requirements for products and services — EuroComply
shortName: EAA
alternateNames: [European Accessibility Act, Accessibility Act]
regulationNumber: (EU) 2019/882
celex: 32019L0882
instrumentType: directive
status: in-force
inForceDate: 2019-06-27
applicationDate: 2025-06-28
transpositionDeadline: 2022-06-28
extraterritorialReach: true
sourceUrl: https://eur-lex.europa.eu/eli/dir/2019/882/oj
officialJournalRef: OJ L 151, 7.6.2019, p. 70–115
lastReviewed: 2026-05-12
author: EuroComply Team
license: CC-BY-4.0
---

# Directive (EU) 2019/882 of the European Parliament and of the Council on the accessibility requirements for products and services

The EU's accessibility directive. Sets common EU accessibility requirements for specified consumer products (computers, smartphones, payment terminals, e-readers) and services (e-commerce, banking, e-books, transport ticketing, telecoms, audiovisual access). Aims to harmonise national rules and improve market access for people with disabilities.

## Who does EAA apply to?

Applies to economic operators placing in-scope products on or providing in-scope services to the EU market. Microenterprises (< 10 employees, < €2m turnover) providing services are exempt; manufacturers of microenterprise size have proportionate-effort obligations.

**Applies to:**

- manufacturers
- importers
- distributors
- service providers (excluding microenterprises providing services)

## What are the penalties for EAA non-compliance?

**Maximum fine:** Penalties set by national law — must be effective, proportionate, and dissuasive

**Tier detail:**

- Member-state penalties: national law (set by national law) — Article 30

## When does EAA apply?

**Key dates:**

- 2019-06-27 — Entry into force (Article 33)
- 2022-06-28 — Transposition deadline for member states (Article 31)
- 2025-06-28 — National measures apply (Article 31(2))
- 2030-06-28 — End of transitional period for service providers using products in service before 28 June 2025 (Article 32)

## Supervising authorities

- National market surveillance authorities (for products) *(member-state)*
- National service compliance authorities *(member-state)*

## Sector applicability

- Products: computers and OS, payment terminals, self-service terminals (ATMs, ticketing, check-in), smartphones, smart TVs and set-top boxes, e-readers
- Services: e-commerce, electronic communications, AV media access services, banking services for consumers, e-books and reading software, passenger transport (information, ticketing, kiosks)

## Primary articles

- **scope:** Articles 1 and 2
- **accessibilityRequirements:** Article 4 and Annex I
- **microenterpriseExemption:** Article 4(5)
- **fundamentalChange:** Article 14
- **disproportionateBurden:** Article 14(8)
- **penalties:** Article 30
- **transposition:** Article 31

## Related EuroComply resources

- Hub: [/regulations/accessibility-act](https://eurocomply.app/regulations/accessibility-act)
- Penalties: [/regulations/accessibility-act/penalties](https://eurocomply.app/regulations/accessibility-act/penalties)
- Timeline: [/regulations/accessibility-act/timeline](https://eurocomply.app/regulations/accessibility-act/timeline)

## Source

Authoritative text: [(EU) 2019/882 — EUR-Lex](https://eur-lex.europa.eu/eli/dir/2019/882/oj) (OJ L 151, 7.6.2019, p. 70–115).

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Informational only. Not legal advice — consult qualified legal counsel for your specific situation.

Last reviewed: 2026-05-12 by the EuroComply Team. License: CC-BY-4.0.